Survival of the Fittest

Its a well known, but not often disclosed fact that a lot of the world is stupid.
Anyone whom has done any work in any customer service based field is aware of this. I'm not saying you need a degree, or other forms of higher education to avoid this classification, I'm talking about basic common sense, which as the old adage goes, isn't so common.

I remember a lot of times whilst working in IT support, despite being calm and helpful, there were some people to which logic does not apply, they who think that yelling and making a big deal is a valid way of getting what they want, that their needs trump the needs of others, and that their time is more precious than yours.

I blame it on self esteem. There's been all of this talk over the past 10-20 years about self esteem, that kids must have high self esteem to be successful in life, that kids whom have self esteem already are successful, I'm sure you have heard it.

The problem with this is in the cause and effect relationship: Its assumed that
:: Kids that have high self esteem are successful, hence high self esteem leads to success.

Whereas, I think its more of the case as in
:: Kids that work hard at sport and their studies and become good at what they do, are happy with themselves, have high self esteem, and then are successful in life.

What society has pushed into our children is that you must have high self esteem to be successful in life, not good grades or sporting prowess.
Hence now we get a sea of people, whom have no obvious skills, be it sporting or academic or otherwise, whom have this inflated sense of self worth and esteem, based on nothing.

These lads and lasses are quite the picture, and I'd guarantee you know one. they are typically moody, think quite highly of themselves, don't seem to be good at anything, love talking about themselves, cannot take the tiniest bit of criticism (as they have no real talent, critique of them brings their whole card castle self esteem crashing down), won't try new things out of fear of being bad at it at it and actually showing the world they suck, and are generally, douchebags.

Which brings me to the initial argument.

I used to hate capitalism, and used to think that money was better distributed to the common hardworking man. Until I worked 2 years in technical support for an ISP.

It was then I discovered the 'douche' as described above, and was disturbed at how high a proportion of society they make up.
Not willing to sacrifice my quality of life to have to put up with these people, I can come to only one conclusion: rip them off. Rip them off blind. Let them get away with their insulting, ignorant and otherwise unhuman ways, and rip them off, overcharge, undersell, do whatever you can. We all know they aren't smart enough to realise. Use their money and skills to better exist. That way they can continue with their inflated sense of ego and I can afford to live somewhere they aren't.

Its simply natures way: Survival of the fittest. The weak feed the strong.
Man I hated tech support.